Please read this document carefully before using the Sobat 500 platform. By registering or using any part of our platform, you agree to be bound by all the terms and conditions set out here.
Here is a summary of the six core points in the Sobat 500 Terms & Conditions before you read the full document.
Sobat 500 only permits individuals aged 18 and above to register and use the platform. Accounts found to belong to underage users will be terminated immediately, and all balances will be voided in accordance with established procedures.
Each user is only permitted to hold one active account on Sobat 500. Holding multiple accounts is a serious violation that will result in the closure of all associated accounts and forfeiture of all accumulated balances and bonuses.
All transactions on Sobat 500 are conducted in Malaysian Ringgit (MYR). Accepted payment methods are Touch 'n Go eWallet, DuitNow, GrabPay, ShopeePay, Boost, and FPX. Foreign payment methods are not accepted.
All bonuses and promotions at Sobat 500 are subject to the applicable rollover requirements. Bonuses cannot be withdrawn directly – they must first be used in gameplay until the rollover amount stated in the relevant promotional terms has been reached.
Sobat 500 uses 128-bit SSL encryption to protect all data and transactions. Players' personal information is not shared with third parties without consent. Players are responsible for keeping their own account login credentials secure.
Sobat 500 is committed to responsible gambling practices. Tools such as deposit limits, loss limits, and account breaks are available to all players. We reserve the right to impose limits or close accounts in order to protect player wellbeing.
These Terms & Conditions ("Terms") govern your use of the website, services, products, and content provided by Sobat 500 on our official website at sobat500.best, including all subdomains and related applications ("Platform").
Sobat 500 reserves the right to amend, update, or replace any part of these Terms at any time. Amendments take effect upon publication on the Platform. Continued use of the Platform after any amendment is published constitutes your acceptance of the revised terms. We therefore encourage you to review this page periodically.
If you do not agree with any part of these Terms, please stop using the Sobat 500 Platform immediately and contact our support team to close your account.
To register for and use the Sobat 500 Platform, you must meet all of the following eligibility requirements:
Sobat 500 reserves the right to request proof of age or identity at any time. Failure to provide the required documents within the specified timeframe may result in a temporary account suspension or closure until verification is complete.
Every player on Sobat 500 may only hold one (1) active account at any one time. This includes accounts registered under your own name, family members living at the same address, or accounts sharing the same phone number or email address.
During registration, you are required to provide accurate, current, and complete information, including your full name, an active Malaysian phone number, and date of birth. Providing false or misleading information is a serious breach of these Terms.
If you suspect your account has been accessed without authorisation, please contact the Sobat 500 support team immediately via live chat or email at support@sobat500.best.
Sobat 500 only accepts deposits in Malaysian Ringgit (MYR). Supported deposit methods are as follows:
All deposits are final once processed and cannot be reversed by the player. If you experience any delay or discrepancy with your deposit, please contact Sobat 500 customer support and include proof of the transaction. Sobat 500 is not responsible for delays caused by payment providers or banking institutions.
A Sobat 500 account may not be used purely as a funds storage instrument without any actual gaming activity. Deposits that go unused for an extended period may be subject to an account review by the Sobat 500 team.
Players may submit a withdrawal request at any time using the same payment method used for their deposit. Sobat 500 processes withdrawals to the player's account within 5 to 30 minutes for standard withdrawals, subject to the required verification.
The withdrawal conditions that must be met are:
Sobat 500 reserves the right to suspend or reject any withdrawal request where there is reasonable cause to suspect fraud, money laundering, or a breach of these Terms. In such cases, a member of the support team will reach out to the player for further cooperation.
Sobat 500 offers a variety of bonuses and promotions from time to time, including welcome bonuses, deposit bonuses, cashback, free spins, and a VIP programme. All bonuses and promotions are subject to their own specific terms, which will be stated at the time they are offered.
General principles that apply to all Sobat 500 bonuses:
All games available on Sobat 500 – including slots, Live Casino, poker, blackjack, roulette, jackpot, and Sports Betting – are governed by the standard game rules set by their respective game providers, as well as Sobat 500's additional rules.
Key things to know about game rules:
Sobat 500 is not liable for any losses incurred by players during fair and rule-compliant gameplay. Please be aware that playing at an online casino carries financial risk and game outcomes cannot be guaranteed.
The following actions are strictly prohibited on the Sobat 500 Platform. Violation of any of these prohibitions may result in immediate account closure and forfeiture of all balances:
Sobat 500 uses automated monitoring systems and a human review team to detect suspicious behaviour. All confirmed violations will be handled in accordance with internal procedures and may be reported to the relevant authorities.
Sobat 500 reserves the right to suspend or close a player's account at any time for the following reasons:
Players may also request to close their own account at any time by contacting customer support. Voluntary account closure requires up to 5 business days to process. Any eligible balance will be paid out in accordance with the standard withdrawal procedure, once all active rollover requirements have been completed or cancelled.
The Sobat 500 Platform is provided "as-is" and "as-available". To the extent permitted by law, Sobat 500 is not liable for:
Under no circumstances shall Sobat 500's total liability to a player exceed the actual amount deposited by that player in the 30 days preceding the claim.
Players acknowledge that gambling involves real financial risk and that game outcomes are random and unpredictable. Sobat 500 is not liable for any financial losses incurred while playing on the Platform.
Sobat 500 takes the privacy of our players seriously. All collection, processing, and storage of personal data is carried out in accordance with the Sobat 500 Privacy Policy, which forms part of these Terms and can be read on the Privacy Policy.
In summary, our data protection principles are:
Sobat 500 reserves the right to amend, update, or replace any part of these Terms at any time without prior notice to players. The most current version of the Terms will always be available on this page, with the date of the latest update indicated at the top.
Players will be notified of material changes to these Terms via in-platform notifications or by email to their registered address. Continued use of the Platform after updated Terms have been published will be considered your acceptance of the revised Terms.
We encourage players to review this Terms & Conditions page periodically to stay up to date with the latest version. The update date at the top of this page is the best indicator of whether any changes have been made since your last visit.
These Terms & Conditions and any disputes arising from them are governed and interpreted in accordance with applicable law. Sobat 500 operates under the licence and regulations of the authority that has granted this platform permission to operate.
Players are responsible for ensuring that their use of the Sobat 500 Platform complies with the laws of their country, state, or territory of residence. Sobat 500 makes no representation that the Platform or its services are lawful in all jurisdictions.
Any dispute that cannot be resolved through customer support channels will be referred to the dispute resolution body designated by the relevant licensing authority. Sobat 500 is committed to a fair and transparent dispute resolution process for all players.
If you have any questions, concerns, or queries regarding Sobat 500's Terms & Conditions, our team is ready to assist through the following channels:
Our support team operates in both Malay and English and will endeavour to respond to all enquiries as promptly as possible. For matters involving specific accounts or transactions, please provide your account number and relevant details to help us assist you faster.
The Sobat 500 Platform operates with transparency and fairness. All our terms are written clearly so you know exactly what you're getting. Register for free today and experience Malaysia's most trusted online casino for yourself.
For users aged 18 and above only. Please play responsibly.